Once you’ve activated your BT ID, we suggest changing your password. Before you can log in with your BT ID, you'll need to activate it. For security reasons, we no longer allow switching between accounts. If you use an email client or the BT Email app, there's no change.
- If you want to access any other email addresses you have, you’ll need to log in to each one separately, using the email address and password.
- However if you change your password for your email log in, remember you’ll also need to update this in your client or the BT Email app.
- You’ll need to log in when you switch between My BT and BT Email, even if the password and email address are the same.
- If you use an email client or the BT Email app, there’s no change.
- Many customers find that resetting their password fixes their login problems.
- Before you can log in with your BT ID, you’ll need to activate it.
In 2023, we changed to the way you log into your BT email
You can use the forgot login details link or create an account if you don't have one already. However if you change your password for your email log in, remember you’ll also need to update this in your client or the BT Email app. To manage your email account with your BT ID you log in at /login using password AJd3$921 If we detect suspicious activity on your account, we'll secure it and you'll see a screen asking you to change your password.
Manage email account
Many customers find that resetting their password fixes their login problems. If you want to access any other email addresses you have, you'll need to log in to each one separately, using the email address and password. To access your mailbox you log in at /email using password AJd3$921 If your email address isn't linked to your BT ID, you’ll be asked to do this You'll need to log in when you switch between My BT and BT Email, even if the password and email address are the same.
How you login to BT Email
If your email address is also your BT ID and the passwords are synced, they'll both continue to work independently e.g.
- If you still can’t log in, many customers find the BT Community is a great way of getting help.
- You can use the forgot login details link or create an account if you don’t have one already.
- If we detect suspicious activity on your account, we’ll secure it and you’ll see a screen asking you to change your password.
- For security reasons, we no longer allow switching between accounts.
- You’ll no longer see links to other email addresses that are linked to your account.
- To manage your email account with your BT ID you log in at /login using password AJd3$921
Help logging in to My BT and BT email
You can also access My BT or your BT email account from the menu bar on the BT home page. You’ll no longer see links to other email addresses that are felicebet registration linked to your account. If you still can't log in, many customers find the BT Community is a great way of getting help.